Max Cellphone & Accessories Terms & Warranty Policy

1. Repair Risks

Electronic repairs come with inherent risks. Some devices may be beyond repair or may sustain permanent damage during the repair cess.

Liquid-damaged devices may experience short circuits, corrosion, or failures at any time.

Glued-on screens (e.g., tablets) require prying to access internal components. Screens may crack during removal.

Touch ID/Face ID functionality on Apple devices may be affected during repairs.

Integrated GPUs on older laptops and all-in-one computers may fail during or after repair.

2. Estimates

All repair estimates are subject to change upon further inspection. If additional parts or repairs are required beyond the initial estimate, we will seek your apval before ceeding.

3. 90-Day Limited Warranty

We offer a 90-day warranty on all fixed/repaired parts and mobile devices.

This warranty covers manufacturer defects and imper installation only.

Original receipt is required to make any warranty claim.

Warranty is void if:
The replacement screen has scratches or cracks

The device has water damage

The device has physical damage

The device has been opened by someone other than our technicians

It has been more than 90 days since the repair date

4. Warranty Exclusions

The following are not covered under warranty:

Water or liquid damage

Physical damage (drops, cracks, dents, pressure, etc.)

Unauthorized repairs or modifications

Software-related issues (e.g., OS, viruses, data corruption)

Devices without valid receipts

Devices outside of the 90-day warranty period

5. Refund & Exchange Policy

No refunds or exchanges on installed parts.

7-day exchange policy on accessories — no refunds.

7-day return or exchange policy on purchased mobile devices — no refunds.

A $50 restocking fee applies to all apved returns of mobile devices.

Exchange or return item must:
Not show signs of wear or damage

Be returned with original packaging

Be accompanied by the original receipt

Be apved at the discretion of an Max Cellphone & Accessories employee

6. Repair Timeframes

Most standard repairs are completed within 15–45 minutes

Complex repairs may take 1–48 hours

Repair times are estimates only and may vary based on part availability and repair complexity

7. Replacement Parts cedure

You will be notified if your repair requires additional parts

A non-refundable 50% deposit is required for ordering parts if you wish to retain your device

We do not install customer-supplied parts due to compatibility and quality concerns

8. Data Responsibility

We are not responsible for any data loss during or after repair.
Customers are strongly advised to back up their data before bringing in their device.

9. Data Recovery Services

Data recovery pricing ranges from $300 to $1,695, depending on complexity

Recovered data will be transferred to a new drive vided by us and added to the final invoice

Original drives will not be returned, as they are dismantled in the cess

No guarantee of successful recovery is offered

10. Device Storage & Pickup

Devices must be picked up within 60 days of repair completion.
Unclaimed devices may be recycled or sold to recover repair costs.

11. Physical Damage Disclaimer

Warranty does not cover damage occurring after repair, including:

Cracked or broken screens from drops or pressure

Damaged phone housing or frame

Broken ports or motherboard damage

Bent or warped internal components

Damage caused by pressure (e.g., tight pockets or contact with hard objects like coins or keys)

12. Liability Disclaimer

By using Max Cellphone & Accessories services, you accept all risks associated with electronic repair.
We are not liable for additional damage or data loss that occurs during or after the repair cess.
We strongly recommend backing up your data before service.

13. Trademark Disclaimer

Apple, iPhone, iPad, Mac, and MacBook are trademarks of Apple Inc., registered in the U.S. and other countries.
Samsung and Galaxy are trademarks of Samsung Electronics Co., Ltd.
Max Cellphone & Accessories is not affiliated with or endorsed by Apple Inc. or Samsung Electronics Co., Ltd.
All trademarks and logos belong to their respective owners.

14. Business Disclaimer

The Max Cellphone & Accessories location at 117B -50 Richmond Street E, Oshawa Ontario, L1G 7C7 is the only location owned and operated by Max Cellphone & Accessories.

All other locations listed on the Max Cellphone & Accessories website operate independently under separate ownership, LLCs, or corporations, even if they use the “Max Cellphone & Accessories” brand.

Max Cellphone & Accessories is not responsible for services, warranties, or claims from other Max Cellphone & Accessories-branded locations.

15. Limitation of Liability

To the maximum extent permitted by law, Max Cellphone & Accessories will not be liable for any:

Indirect or consequential damages

Data loss

Device malfunction after service

Total liability is limited to the amount paid for the specific service performed.

16. Arbitration Agreement

Any dispute or claim related to services vided by Max Cellphone & Accessories will be resolved through binding arbitration in Oshawa, Ontario.

Each party is responsible for its own legal fees.
This does not prevent claims filed in small claims court, if applicable.

17. Severability Clause

If any part of this agreement is found to be invalid or unenforceable, the remaining visions will remain fully in effect.

18. Right to Modify

Max Cellphone & Accessories reserves the right to update or modify this policy at any time.
Updates will be posted on our website and apply to all future services.

19. Contact Us

If you have any questions regarding our Warranty & Repair Policy, feel free to reach out to our customer support team.

info.maxcares@yahoo.com